Frequently Asked Questions

Can I buy the product from your floor display?

We will happily sell any complete set that is on display. Single furniture items can be ordered in with a 20% deposit. Any current single item appliance or mattress model can be purchased directly off our display floor at any time.

How can I find out about the status of my order?

McMunn & Yates Furniture strives to provide its customers with the most accurate information on product availability using the tools and resources made available by the manufacturers we represent. Lead times on average can vary from 2 – 8 weeks depending on the supplier. This is based on the assumption that the item in question is currently in stock with the manufacturer or will be manufactured in the typical speed at which orders are built, processed and shipped. If your purchase or project is time sensitive, it is strongly suggested that you contact a store associate at 1-306-786-6650 to inquire about possible expedited shipping services or in stock available models. McMunn & Yates Furniture is not responsible for any shipment delays from the manufacturer.

 

What is your return policy?

Please refer to our return policy.

How long can you store my purchase?

McMunn & Yates offers free storage of purchase(s) for a maximum of 2 weeks from the date the product(s) arrive at our store.

When will my purchase be delivered?

Please refer to our delivery page.

What if my furniture arrives damaged?

While damages are quite rare they unfortunately still can happen. McMunn & Yates Furniture will work with you to make whatever the problem is right. Please note that concealed damages must be reported within 2 working days of pickup/delivery to the store as per manufacturer’s guidelines.

How do I submit a warranty claim?

Warranties are offered by most furniture and appliance manufacturers. McMunn & Yates will be pleased to co-ordinate services required under the terms of the manufacturer’s warranty.

Please be advised that transportation of furniture and/or appliances requiring repair under warranty is the responsibility of the consumer as per manufacturer’s guidelines.

I don’t see an answer to my question. What do I do?

For questions we haven’t answered, or information we haven’t provided, please contact us here. We welcome your comments and suggestions, and thank you for shopping with us.